What we have here is a failure to communicate

Like a lot of people I have SL set to send me offline IMs in an email. I use this to keep track of any support requests or questions people send me when I’m offline.

Unfortunately I’ve been having some issues with my upstream spam filter for a little while and, while I think I have the issue resolved now, some messages were getting filtered.

thought I’d managed to recover all of the filtered messages but it looks like some of them may have got lost after all. So, if you’ve tried to contact me recently and I haven’t responded then please send me another note or IM and accept my deepest apologies for not getting back to you earlier.

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